---
layout: doc
outline: [2, 2]
next:
  text: 注册登录
  link: /sign-up
---

<div class="notice-bar">
  <span class="notice-tag">公告</span>
  <span class="notice-text">平台运营主体已变更为「北京诠识科技有限公司」，相关协议同步更新。</span>
  <a href="https://avavox.com/docs/announcements/entity-update-20260917.html">查看说明 →</a>
</div>

# avavox 快速入门

<p class="hero-lead">
  本指南帮助你在 4 个步骤内完成从登录到外呼任务的全流程操作。
</p>

<div class="hero-actions">
  <a class="hero-btn primary" href="https://avavox.com/docs/sign-up.html">开始使用</a>
  <a class="hero-btn ghost" href="https://avavox.com/docs/developer/">开发者文档</a>
</div>

<aside class="skill-entry" aria-label="avavox 智能外呼 Skill">
  <div class="skill-heading">
    <span class="new-badge">新增</span>
    <strong>avavox 智能外呼 Skill</strong>
    <a href="https://avavox.com/docs/developer/avavox-call.html">查看安装与使用指南 →</a>
  </div>
  <p>安装后可用自然语言查询机器人与线路、管理任务、导入客户，以及查询账单和质检洞察。</p>
</aside>

<nav class="step-overview" aria-label="四步入门流程">
  <a href="#step-1"><span>01</span>创建机器人</a>
  <a href="#step-2"><span>02</span>申请线路</a>
  <a href="#step-3"><span>03</span>创建任务</a>
  <a href="#step-4"><span>04</span>查看外呼数据</a>
</nav>

<div class="quick-start-wrapper">
  <section class="qs-step" id="step-1" aria-labelledby="step-1-title">
    <h2 class="qs-title" id="step-1-title"><span class="qs-step-no">第 1 步</span> 创建机器人</h2>
    <div class="qs-cards">
      <div class="qs-card">
        <h3 class="qs-subtitle">1.1 编辑机器人</h3>
        <p class="qs-action"><a class="task-btn" href="https://dashboard.avavox.com/robot" target="_blank" rel="noopener noreferrer">打开机器人页面</a></p>
        <p>若你首次了解大模型机器人，选择“AI创建”，由 ava 自动生成完整提示词。</p>
        <a class="guide-link" href="https://avavox.com/docs/robot-manage/manage.html">机器人配置指南</a>
      </div>
      <div class="qs-card">
        <h3 class="qs-subtitle">1.2 创建标签</h3>
        <p class="qs-action"><a class="task-btn" href="https://dashboard.avavox.com/ability/tag" target="_blank" rel="noopener noreferrer">打开标签设置</a></p>
        <p>为标签命名并添加描述，创建后在 AI 标签设置中选中标签并发布机器人。</p>
        <a class="guide-link" href="https://avavox.com/docs/tag.html">标签配置指南</a>
      </div>
      <div class="qs-card">
        <h3 class="qs-subtitle">1.3 调试机器人</h3>
        <p class="qs-action"><a class="task-btn" href="https://dashboard.avavox.com/robot" target="_blank" rel="noopener noreferrer">打开机器人页面</a></p>
        <p>页面右上角选择“调试”，<strong>请保存对话截图</strong>，下一步申请线路时需要上传。</p>
        <a class="guide-link" href="https://avavox.com/docs/robot-manage/manage.html">机器人调试指南</a>
      </div>
    </div>
  </section>

  <section class="qs-step" id="step-2" aria-labelledby="step-2-title">
    <h2 class="qs-title" id="step-2-title"><span class="qs-step-no">第 2 步</span> 线路申请</h2>
    <div class="qs-cards">
      <div class="qs-card">
        <p class="qs-action"><a class="task-btn" href="https://dashboard.avavox.com/user-line" target="_blank" rel="noopener noreferrer">打开线路申请</a></p>
        <p>填写业务类型、预计拨打数量，并上传第 1.3 步保存的截图。</p>
        <a class="guide-link" href="https://avavox.com/docs/line-manage.html">线路申请指南</a>
      </div>
    </div>
  </section>

  <section class="qs-step" id="step-3" aria-labelledby="step-3-title">
    <h2 class="qs-title" id="step-3-title"><span class="qs-step-no">第 3 步</span> 创建任务</h2>
    <div class="qs-cards">
      <div class="qs-card">
        <p class="qs-action"><a class="task-btn" href="https://dashboard.avavox.com/task" target="_blank" rel="noopener noreferrer">打开任务页面</a></p>
        <p>填写任务名称并选择机器人。</p>
        <p><strong>导入数据：</strong>右上角选择导入（需使用系统下载的模板）。</p>
        <p><strong>任务设置：</strong>配置时间、选择线路并设置并发。</p>
        <a class="guide-link" href="https://avavox.com/docs/task-manage.html">任务操作指南</a>
      </div>
    </div>
  </section>

  <section class="qs-step" id="step-4" aria-labelledby="step-4-title">
    <h2 class="qs-title" id="step-4-title"><span class="qs-step-no">第 4 步</span> 查看外呼数据</h2>
    <div class="qs-cards">
      <div class="qs-card">
        <p class="qs-action"><a class="task-btn" href="https://dashboard.avavox.com/call-records" target="_blank" rel="noopener noreferrer">打开呼叫记录</a></p>
        <p>筛选数据类型并查看，支持批量导出。</p>
      </div>
    </div>
  </section>
</div>

## 其他入口

<div class="entry-grid">
  <a href="https://avavox.com/docs/developer/">
    <strong>开发者文档</strong>
    <span>通过开放 API 接入外呼能力</span>
    <span class="entry-more">进入 API 文档 →</span>
  </a>
  <a href="https://avavox.com/docs/announcements/entity-update-20260917.html">
    <strong>公告与协议</strong>
    <span>平台公告、协议与隐私政策</span>
    <span class="entry-more">查看公告与协议 →</span>
  </a>
  <a href="https://avavox.com/docs/changelog/all.html">
    <strong>更新日志</strong>
    <span>产品迭代与新功能记录</span>
    <span class="entry-more">查看更新 →</span>
  </a>
</div>

## 联系官方客服

遇到账号、计费或外呼任务相关问题，可通过以下官方渠道获取支持。

<div class="support-grid">

<div class="support-card">
  <span class="support-icon" aria-hidden="true">
    <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24"><path d="M6.62 10.79c1.44 2.83 3.76 5.14 6.59 6.59l2.27-2.27c.27-.27.67-.36 1.02-.24 1.12.37 2.33.57 3.57.57.55 0 1 .45 1 1V20c0 .55-.45 1-1 1-9.39 0-17-7.61-17-17 0-.55.45-1 1-1h3.5c.55 0 1 .45 1 1 0 1.25.2 2.45.57 3.57.11.35.03.74-.25 1.02l-2.27 2.27z"/></svg>
  </span>
  <div class="support-meta">
    <a class="support-value" href="tel:400-888-6666">400-888-6666</a>
    <span class="support-label">7x24 小时技术热线</span>
  </div>
</div>

<div class="support-card">

![客服顾问微信二维码](https://avavox.com/docs/contact/kefu-weixin.webp)

<div class="support-meta">
  <span class="support-value">扫码添加专属顾问</span>
  <span class="support-label">获取 1v1 业务指导</span>
</div>
</div>

</div>

<style scoped>
/* ---- 顶部公告条 ---- */
.notice-bar {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 8px 12px;
  margin-bottom: 28px;
  padding: 12px 16px;
  border: 1px solid var(--vp-c-brand-3);
  border-radius: 10px;
  background: var(--vp-c-brand-soft);
  font-size: 14px;
  line-height: 1.6;
}

.notice-tag {
  flex: none;
  padding: 1px 8px;
  border-radius: 999px;
  background: var(--vp-c-brand-1);
  color: var(--vp-c-white);
  font-size: 12px;
  font-weight: 600;
}

.notice-text {
  flex: 1 1 auto;
  min-width: 180px;
  color: var(--vp-c-text-1);
}

.notice-bar a {
  flex: none;
  color: var(--vp-c-brand-1);
  font-weight: 600;
  text-decoration: none;
}

.notice-bar a:hover {
  text-decoration: underline;
}

/* ---- Hero ---- */
.hero-lead {
  color: var(--vp-c-text-2);
  margin: 12px 0 24px;
}

.hero-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
  margin-bottom: 20px;
}

.hero-btn {
  display: inline-flex;
  align-items: center;
  padding: 9px 20px;
  border: 1px solid transparent;
  border-radius: 8px;
  font-size: 15px;
  font-weight: 600;
  text-decoration: none;
  transition:
    background-color 0.2s ease,
    border-color 0.2s ease,
    color 0.2s ease;
}

.hero-btn.primary {
  background: var(--vp-c-brand-1);
  color: var(--vp-c-white);
}

.hero-btn.primary:hover {
  background: var(--vp-c-brand-2);
  color: var(--vp-c-white);
}

.hero-btn.ghost {
  border-color: var(--vp-c-divider);
  color: var(--vp-c-text-1);
}

.hero-btn.ghost:hover {
  border-color: var(--vp-c-brand-1);
  color: var(--vp-c-brand-1);
}

/* ---- 四步导航 ---- */
.step-overview {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 12px;
}

.step-overview a {
  display: grid;
  gap: 4px;
  padding: 12px;
  border-radius: 8px;
  background: var(--vp-c-bg-soft);
  color: var(--vp-c-text-1);
  font-size: 14px;
  text-decoration: none;
  transition: background-color 0.2s ease;
}

.step-overview a:hover {
  background: var(--vp-c-brand-soft);
}

.step-overview span {
  color: var(--vp-c-brand-1);
  font-weight: 700;
}

/* ---- 步骤卡片 ---- */
.quick-start-wrapper {
  display: grid;
  margin-top: 32px;
}

.qs-step {
  position: relative;
  padding: 24px;
  border: 1px solid var(--vp-c-divider);
  border-radius: 12px;
  background: var(--vp-c-bg-elv);
  scroll-margin-top: 88px;
}

.qs-step + .qs-step {
  margin-top: 36px;
}

/* 步骤之间的流程指示 */
.qs-step + .qs-step::before {
  content: "";
  position: absolute;
  top: -25px;
  left: 50%;
  width: 10px;
  height: 10px;
  border-right: 2px solid var(--vp-c-brand-3);
  border-bottom: 2px solid var(--vp-c-brand-3);
  transform: translateX(-50%) rotate(45deg);
}

.qs-title {
  margin: 0 0 22px;
  padding: 0;
  border: 0;
  font-size: 20px;
  line-height: 1.5;
}

.qs-step-no {
  display: inline-block;
  margin-right: 8px;
  padding: 1px 8px;
  border-radius: 6px;
  background: var(--vp-c-brand-soft);
  color: var(--vp-c-brand-1);
  font-family: var(--vp-font-family-mono);
  font-size: 13px;
  font-weight: 600;
}

.qs-cards {
  display: grid;
}

.qs-card + .qs-card {
  margin-top: 20px;
  padding-top: 20px;
  border-top: 1px solid var(--vp-c-divider);
}

.qs-subtitle {
  margin: 0 0 10px;
  padding: 0;
  border: 0;
  font-size: 16px;
  line-height: 1.5;
}

.qs-card p {
  margin: 8px 0;
  font-size: 15px;
  line-height: 1.7;
  color: var(--vp-c-text-2);
}

.qs-action {
  margin: 0;
}

/* 主操作：进入平台 */
.task-btn {
  display: inline-flex;
  align-items: center;
  padding: 6px 14px;
  border: 1px solid var(--vp-c-brand-1);
  border-radius: 6px;
  color: var(--vp-c-brand-1);
  font-size: 14px;
  font-weight: 600;
  text-decoration: none;
  transition:
    background-color 0.2s ease,
    color 0.2s ease;
}

.task-btn:hover {
  background: var(--vp-c-brand-1);
  color: var(--vp-c-white);
}

/* 次操作：站内指南 */
.guide-link {
  display: inline-block;
  margin-top: 4px;
  color: var(--vp-c-text-2);
  font-size: 14px;
  text-decoration: underline;
  text-decoration-color: var(--vp-c-gray-3);
  text-decoration-thickness: 1px;
  text-underline-offset: 4px;
}

.guide-link:hover {
  color: var(--vp-c-brand-1);
  text-decoration-color: currentColor;
}

/* ---- 新增能力提示 ---- */
.skill-entry {
  margin: 0 0 28px;
  padding: 12px 16px;
  border-left: 3px solid var(--vp-c-brand-1);
  border-radius: 0 8px 8px 0;
  background: var(--vp-c-bg-soft);
  font-size: 14px;
}

.skill-heading {
  display: flex;
  align-items: center;
  flex-wrap: wrap;
  gap: 8px;
}

.skill-heading a {
  margin-left: auto;
  font-weight: 600;
  text-decoration: none;
  white-space: nowrap;
}

.new-badge {
  flex: none;
  padding: 1px 6px;
  border-radius: 4px;
  background: var(--vp-c-brand-soft);
  color: var(--vp-c-brand-1);
  font-size: 12px;
  font-weight: 600;
}

.skill-entry p {
  margin: 4px 0 0;
  color: var(--vp-c-text-2);
}

/* ---- 其他入口 ---- */
.entry-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 16px;
  margin: 20px 0 8px;
}

.entry-grid a {
  display: grid;
  gap: 6px;
  padding: 18px;
  border: 1px solid var(--vp-c-divider);
  border-radius: 12px;
  background: var(--vp-c-bg-soft);
  text-decoration: none;
  transition:
    border-color 0.2s ease,
    background-color 0.2s ease;
}

.entry-grid a:hover {
  border-color: var(--vp-c-brand-1);
  background: var(--vp-c-bg-elv);
}

.entry-grid strong {
  color: var(--vp-c-text-1);
  font-size: 16px;
}

.entry-grid span {
  color: var(--vp-c-text-2);
  font-size: 14px;
  line-height: 1.6;
}

.entry-grid .entry-more {
  margin-top: 4px;
  color: var(--vp-c-brand-1);
  font-weight: 600;
}

/* ---- 联系官方客服 ---- */
.support-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 16px;
  margin: 20px 0 8px;
}

.support-card {
  display: flex;
  align-items: center;
  gap: 16px;
  padding: 18px;
  border: 1px solid var(--vp-c-divider);
  border-radius: 12px;
  background: var(--vp-c-bg-soft);
}

.support-icon {
  display: inline-flex;
  flex: none;
  align-items: center;
  justify-content: center;
  width: 88px;
  height: 88px;
  border-radius: 10px;
  background: var(--vp-c-brand-soft);
  color: var(--vp-c-brand-1);
}

.support-icon svg {
  width: 40px;
  height: 40px;
  fill: currentColor;
}

/* markdown 图片语法会包一层 <p>，重置边距并做成白色二维码砖块 */
.support-card > p {
  margin: 0;
}

.support-card > p > img {
  display: block;
  width: 88px;
  height: 88px;
  padding: 8px;
  border: 1px solid var(--vp-c-divider);
  border-radius: 10px;
  box-sizing: border-box;
  /* 二维码必须保持浅色底，暗色模式下也保证可扫 */
  background: #fff;
}

.support-meta {
  display: grid;
  gap: 6px;
}

.support-value {
  color: var(--vp-c-text-1);
  font-size: 18px;
  font-weight: 700;
  text-decoration: none;
}

a.support-value:hover {
  color: var(--vp-c-brand-1);
}

.support-label {
  color: var(--vp-c-text-2);
  font-size: 13px;
  line-height: 1.6;
}

@media (max-width: 720px) {
  .step-overview {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .entry-grid {
    grid-template-columns: minmax(0, 1fr);
  }

  .support-grid {
    grid-template-columns: minmax(0, 1fr);
  }

  .qs-step {
    padding: 20px;
  }

  .notice-bar {
    font-size: 13px;
  }
}

@media (prefers-reduced-motion: reduce) {
  .hero-btn,
  .task-btn,
  .step-overview a,
  .entry-grid a {
    transition: none;
  }
}
</style>