Satisfaction follow-up
Refine your business focus with actionable insights from automated post-service feedback collection
Agent ava
Business value
AI agent operate 24/7 automatically with human-like intelligence and multilingual capabilities to revolutionize workflows
Quickly Scale Customer Engagement
A single AI agent handles 1,200+
daily calls – outperforming manual agents by 300%.
Maximize Operational Efficiency
24/7 stable operation reduces labor costs by 85%+, while real-time dashboards show the detail of datas.
Adaptable to Multiple Scenarios
Execute tasks from satisfaction surveys to service optimization, turning insights into product enhancements.
Customer Follow-up
Efficient follow-up for 10M+ subscribers
Broadband service satisfaction survey
Real-time NPS tracking for telecom services
1,500,000 monthly surveys completed with a 85% response rate. CSAT data analyzed within 24 hours
“AI agents from avavox achieved a 40% higher survey completion rate compared to human teams, enabling us to identify and address network issues 4 days faster, greatly improving customer satisfaction”
Post-operative patient follow-up
AI-powered post-treatment feedback collection
5,000 annual follow-ups completed with an 80% response rate. Feedback analyzed within 48 hours
“Using avavox's AI-driven solution, we collected comprehensive post-treatment feedback efficiently, leading to a 30% improvement in service quality and patient retention rates, as well as quicker resolution of any arising issues”
Your first 200 minutes are completely free
