AI Voice Workforce for Telecom

Plan upgrades, balance reminders, data-pack offers, broadband renewals — AI runs high-volume outreach across hundreds of millions of subscribers.

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Ava · AI Digital Employee
9:41
avavox · Assistant
On call…
User

Hundreds of millions of subscribers — manual outbound can't keep up

Diagnostic Running
Leads 1,200Conversion 120Churn Rate90%

Plan-upgrade reach gap

Target pool is too large for human reps to reach with precision

Balance reminder gap

SMS open rates are poor and manual calls only cover a sliver

Broadband churn

Without proactive outreach before renewal, competitors swoop in

Dormant subscriber base

5G upgrades and value-add services rarely reach existing users

Compliance pressure

Off-script telesales create complaint and regulator risk

Outbound cost spiral

Thousands of seats nationwide — headcount cost climbs every year

Not a bot — your top telecom advisor

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Humanlike — beyond just voice

Scale outbound to telecom customers while keeping every call natural — low latency, context-aware phrasing — from connecting with customers to actually having conversations

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Train your own AI employee in minutes

Describe the job in plain language — avavox does the rest. Delivery measured in minutes, not weeks. No engineers required

5min
1h
6h
24h
7d

Smarter, domain-trained agents

Trained as a senior telecom advisor handling plan upgrades, balance reminders and broadband renewals — reads what the customer cares about right now and adapts mid-call

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Learns and improves every call

LLM-powered learning on real call data — automatically refines scripts and tactics so every call converts better than the last

Full compliance, audit-ready

All calls auto-recorded and transcribed — key-moment compliance checks, full archive traceability

AI runs every telecom outbound scenario 24/7

Plan upgrade
实时 · 14:23
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Based on usage profile, proactively call to recomm…
Great, continue.
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👉 Plan upgrade +28%

Plan upgrade

Based on usage profile, proactively call to recommend better 5G or bundled plans — clear, compliant disclosure of perks and pricing

👉 Plan upgrade +28%

They're using AI to grow ARPU on existing subscribers

Plan upgrade rate
+28%
Outbound cost
-50%
Provincial telecom operator

Plan upgrades, balance reminders, broadband renewals all AI-automated — full compliance trail

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